Introduction
This Privacy Policy explains how SPXGEXHeatmap.com collects, uses, stores, and discloses information when you visit the Site, create an account, sign in, use member tools, contact us, or interact with our services.
By using the Site, you agree to this Privacy Policy. If you do not agree, do not use the Site.
1. Information We Collect
We may collect information that you provide directly, including your email address, password hash, verification-code activity, Google sign-in profile identifiers, account role, account permissions, support messages, feedback, and other information you choose to send us.
We may also collect information automatically, including IP address, browser type, user agent, device type, operating system, referring pages, visited pages, click events, session identifiers, approximate session duration, timestamps, screen or viewport size, language, timezone, and cookie or local-storage identifiers used for analytics, security, or account sessions.
2. Cookies and Similar Technologies
We may use cookies, local storage, session storage, server logs, pixels, tags, and similar technologies to keep users signed in, protect member pages, remember interface choices, measure usage, monitor traffic quality, detect abuse, and improve site reliability. You can control cookies through your browser settings, but some features may not work if cookies or storage are disabled.
3. Why We Collect Information
We collect information to operate the Site, provide public and member-only tools, verify accounts, send email codes or password reset links, prevent fraud and spam, secure user sessions, troubleshoot errors, improve dashboards, understand traffic quality, respond to requests, comply with law, and enforce our Terms of Service.
4. How We Use Information
We may use information to authenticate users, maintain accounts, manage permissions, deliver requested services, send administrative notices, monitor page usage, detect bots and suspicious traffic, investigate abuse, improve performance, develop new features, and communicate with you about service, security, or account matters.
We do not sell, rent, or lease user email lists or account information to third parties.
5. Analytics and Traffic Monitoring
The Site may use first-party analytics and server logs to understand how visitors use pages and which tools are active. Analytics may include page views, events, visitor or session identifiers, device information, timestamps, approximate location signals from headers, and bot-detection signals. We use these signals to improve the Site and monitor real usage quality.
6. Email and Account Communications
If you register or request a password reset, we may use your email address to send verification codes, reset links, login-related notices, account notices, service messages, and security alerts. These are not optional marketing messages because they are needed to operate your account.
7. Disclosure of Information
We may disclose information to service providers that help us operate the Site, including hosting, email delivery, authentication, analytics, security, payment, database, and infrastructure providers. These providers may process information only as needed to provide services to us.
We may also disclose information if required by law, subpoena, court order, regulatory request, or lawful government request; to enforce our Terms; to protect rights, safety, systems, or property; to investigate abuse or fraud; or in connection with a merger, acquisition, reorganization, asset transfer, or similar business event.
8. Third-Party Services and Links
The Site may link to or integrate third-party services such as Google sign-in, email providers, analytics providers, hosting providers, advertising providers, payment providers, or external educational resources. Third-party services are governed by their own privacy policies, and we are not responsible for their practices.
9. Non-Marketing Notices
We may contact you for non-marketing purposes such as account verification, password resets, service changes, security alerts, bug notices, policy updates, data availability issues, or other administrative matters.
10. Retention
We keep information for as long as reasonably necessary to operate the Site, provide services, maintain records, prevent fraud, resolve disputes, comply with law, enforce agreements, and support security. Retention periods may vary based on the type of information, account status, legal requirements, and operational needs.
11. Security
We use reasonable technical and organizational measures to protect information, including HTTPS, password hashing, session controls, access limits, and monitoring. No website, network, database, or transmission is perfectly secure, so we cannot guarantee absolute security.
12. Children Under 13
The Site is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If we learn that information from a child under 13 was collected, we will take reasonable steps to delete it.
13. Your Choices
You may choose not to provide certain information, but some features may be unavailable. You may request account assistance, correction, deletion, or access by contacting us. We may need to verify your identity before acting on a request, and we may retain certain information where required or permitted by law.
If you receive optional marketing emails in the future, you may opt out using the instructions in those emails or by contacting us. Account, security, and service emails may still be sent.
14. Notice to Users Outside the United States
The Site is operated primarily from the United States. If you access the Site from outside the United States, you understand that information may be processed and stored in the United States or other locations where our service providers operate. Local privacy rights may apply depending on where you live.
15. Do Not Track
Some browsers send "Do Not Track" signals. Because there is no uniform industry standard for responding to those signals, the Site may not respond to them differently from other requests.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Site after an update means you accept the updated policy.
17. Contact Us
For privacy questions, requests, or complaints, contact us at info@spxgexheatmap.com.